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Privacy Policy

This Privacy Policy explains how Engine Supermarket (“we”, “us”, “our”) collects, uses, stores and protects your personal data when you use our website https://enginesupermarket.com or contact us in relation to our services.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).


1. Who we are (Data Controller)

Data Controller:
Engine Supermarket
Email: admin@enginesupermarket.com

If you have any questions about this policy or how we handle your data, please contact us using the details above.


2. Personal data we collect

We may collect and process the following categories of personal data:

a) Information you provide to us

  • Name

  • Email address

  • Telephone number

  • Vehicle details (if provided via enquiry forms)

  • Any information you submit via contact forms, email or telephone

b) Technical data (automatically collected)

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent on the website

  • Referral source

This data is collected via cookies and similar technologies (see our Cookie Policy).


3. How we use your personal data

We use your personal data to:

  • Respond to enquiries and provide information about our services

  • Provide engine rebuilding-related services you request

  • Manage customer relationships and communications

  • Improve our website, services and user experience

  • Monitor and analyse usage of our website

  • Comply with legal and regulatory obligations

  • Prevent fraud and protect our legal rights

We do not sell your personal data to third parties.


4. Lawful bases for processing

We process your personal data under the following lawful bases:

  • Contract: where processing is necessary to provide services you request

  • Legitimate interests: to operate and improve our business, website, and services

  • Consent: where you have opted in to receive marketing communications or accepted non-essential cookies

  • Legal obligation: where required to comply with applicable law

You may withdraw consent at any time by contacting us.


5. Marketing communications

We will only send you marketing communications where you have opted in or where permitted by law. You can opt out at any time by:


6. Sharing your personal data

We may share personal data with trusted third parties only where necessary, including:

  • Website hosting and IT service providers

  • Analytics providers (e.g. website performance tools)

  • Professional advisers (e.g. legal or accounting)

  • Regulatory or law enforcement authorities where required by law

All third parties are required to process your data securely and lawfully.


7. International data transfers

If any of our service providers transfer data outside the UK, we ensure appropriate safeguards are in place, such as:

  • UK International Data Transfer Agreements (IDTAs), or

  • Adequacy regulations approved by the UK government


8. Data retention

We retain personal data only for as long as necessary for the purposes set out in this policy, including legal, accounting, or reporting requirements. When data is no longer required, it is securely deleted or anonymised.


9. Your data protection rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact: admin@enginesupermarket.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk


10. Cookies

We use cookies and similar technologies. For full details, please see our Cookie Policy.


11. Data security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure or alteration. However, no online system is 100% secure.


12. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.


13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website. Material changes will be clearly communicated where appropriate.

Last updated: February 2026

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